In a surprising turn of events, Starlink—the satellite internet service by Elon Musk’s SpaceX—suffered a widespread outage, leaving users across the globe scrambling for answers. From North America to parts of Europe and Asia, subscribers reported sudden drops in connectivity, with many turning to social media to voice their concerns and confusion.
Reports of the outage started pouring in during the early hours of Thursday, with services going down for several hours in some regions. Users described seeing “disconnected” messages in the Starlink app and were unable to reconnect despite multiple troubleshooting attempts. This disruption was particularly frustrating for rural customers who rely on Starlink as their only viable internet option.
While SpaceX has yet to release an official explanation at the time of writing, the company’s customer service channels acknowledged the issue and assured users that engineers were “actively investigating the root cause.” The outage appears to have affected both residential and business users, including those using Starlink’s mobility kits in remote locations.
For many, the incident was a reminder of the fragility of even the most advanced tech. “We left cable for this,” one user commented online. “Now we’re offline in the middle of a video call.”
Starlink has seen massive adoption thanks to its promise of high-speed satellite internet in underserved areas. But as its user base grows, so does the pressure to maintain reliable service. This recent glitch highlights the challenges that come with managing a space-based internet infrastructure—no matter how futuristic it sounds.
Hopefully, this is just a temporary bump on Starlink’s path to global connectivity. But for users who faced hours without internet, the experience was a little too down-to-earth.
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